De-escalation techniques are inherently abnormal because they go against our natural ‘fight or flight’ reflexes. To be effective we must remain calm and centred. We need to be professionally detached.
This course has been designed for carers who look after and support vulnerable young people. De-escalation is all about helping and improving a situation. De-escalation techniques are most successful when used early, before the young person deregulates. To do this, it is necessary to be aware of and spot the early signs.