Participants are required to have their cameras on for an interactive experience.
Maximum of two people per screen
Sessions are recorded for quality assurance purposes. They are only viewed by SCTS staff and deleted within 14 days.
£500.00 3 hours
This is the second instalment of a vital five-part PACE series and builds on the Foundations in Trauma-Informed Approaches module.
This course integrates de-escalation skills with Trauma-Informed Approaches (TIA), equipping professionals to respond to escalating situations safely, respectfully and effectively. It recognises how past trauma shapes stress responses and behaviour, and supports staff to prevent crises, reduce re-traumatisation and maintain safer environments for everyone involved.
By the end of the course, participants will be able to:
Understand trauma under stress: Recognise trauma responses, including fight, flight and freeze, and understand how trauma alters perception, communication and behaviour during escalation.
Apply trauma-informed principles: Use the core principles of trauma-informed practice — safety, trust, choice, collaboration and empowerment — in high-pressure situations.
Strengthen self-regulation: Identify personal triggers and communication patterns, using grounding and reflective strategies to remain calm and emotionally available during crises.
Recognise early escalation: Identify stages of the escalation cycle and recognise early verbal and non-verbal warning signs to support early intervention.
Use effective de-escalation strategies: Apply verbal and non-verbal techniques such as active listening, empathy, validation and non-threatening body language to safely reduce intensity.
Promote choice and control: Use practical strategies to restore autonomy and reduce power struggles, even in restrictive or high-risk contexts.
Support safety and recovery: Apply safety planning and post-incident debriefing approaches that support learning, wellbeing and team resilience.
Professionals working with adults in health, social care, education, housing and community services who manage distress, escalation or crisis situations as part of their role.
Delivery: Live training via Zoom
Format: Taught input, small group activities, paired work and whole-group discussion
This training is suitable for Continuing Professional Development (CPD).
Participants receive a certificate of attendance and reflective prompts to support CPD recording in line with professional standards across health, social care and related sectors.
Resources: Downloadable handouts and resource library provided
You can take a look at what people are saying about our training HERE.
Those seeking to be certified in Dyadic Developmental Psychotherapy (DDP) or to further explore PACE in action are invited to visit the founder's website.
This option is aimed at an audience with prior knowledge of the subject and isn’t suitable for. Those that are new to the subject would be better with our standard course.
Generic training can leave staff feeling unprepared for the real-life scenarios they face. Our tailored approach ensures the content, delivery method, and case studies are directly relevant to your sector (e.g., education, healthcare, sport, charity, corporate), your local policies, and the specific vulnerabilities and risks present in your community.
We design engaging, practical, and compliant training across three core areas:
Invest in training that transforms knowledge into action. Equip your team with the confidence and competence to protect those in your care proactively.
We recognise that sometimes groups need more time for discussions and group work. This can mean that a two-hour session is just not long enough to explore the curriculum and engage in question and answer sessions. So we are you offering the opportunity to extend the session by an hour to allow your trainees the chance to explore the curriculum fully!
