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Problem Solving

Participants are required to have their cameras on for an interactive experience.

Maximum of two people per screen.

Sessions are recorded for quality assurance purposes. They are only viewed by SCTS staff and deleted within 14 days.

All Microlearning courses are available for 6 weeks from date of enrolment.  After expiry they can be re-purchased if required.

Problem Solving



Problem-solving is absolutely crucial in social care for a variety of reasons:

  • Complex and unpredictable situations: Social care professionals deal with people facing a wide range of challenges, from mental health issues to disabilities to complex family dynamics.  These situations are often unpredictable and require creative solutions tailored to the specific needs of each client.
  • Making informed decisions:  Social workers and care providers  constantly make choices that impact the well-being of their clients. Strong problem-solving skills allow them to weigh options, consider potential consequences, and choose the course of action that will lead to the best outcome.
  • Resource limitations: Social care often faces limited resources,  be it time, funding, or manpower.  Problem-solving helps  find creative ways  to  maximize the impact  with  available resources.
  • Advocacy and empowerment:  Social workers  frequently  advocate for their clients and  help them navigate complex systems.  Problem-solving equips them to  identify and overcome  barriers  their clients face.
  • De-escalating conflict:  Social care settings can involve  tense situations  due to stress or frustration.  Problem-solving skills are instrumental in de-escalating conflict and finding peaceful resolutions.
  • Supporting client independence:  A core goal of social care is to  help clients  become as independent as possible.  Problem-solving equips social workers to develop strategies  that empower clients to manage their own challenges.
  • Adapting to change: The social care landscape  is constantly evolving. Problem-solving helps  professionals  adjust to new policies,  regulations, and  technologies   to continue providing  effective care.

In short, problem-solving is the cornerstone of effective social care. It allows professionals to navigate complex situations, make sound decisions,  advocate for their clients, and ultimately improve their well-being.

Social Care Training Solutions

Advanced Training

This option is aimed at an audience with prior knowledge of the subject and isn’t suitable for.  Those that are new to the subject would be better with our standard course.

Help Section

1. How to use your account

2. How to book your Zoom training

3. How to share training with participants

Need more time?

We recognise that sometimes groups need more time for discussions and group work. This can mean that a two-hour session is just not long enough to explore the curriculum and engage in question and answer sessions. So we are you offering the opportunity to extend the session by an hour to allow your trainees the chance to explore the curriculum fully!


Discuss Training

Zoom Training

These sessions can be accessed from a phone or laptop.

They are nothing like e-learning! The training is live and interactive. Participants can ask and answer questions just as they would in face-to-face training.