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Using Curiosity in Empowering Empathetic Conversations - Advanced (Zoom)

Using Curiosity in Empowering Empathetic Conversations - Advanced (Zoom)

From: £345.00 3 hours

This course is informed by both DR Marshall Rosenberg’s “Nonviolent Communication” and Dr Stephen Rollnicks’s “Motivational Interviewing” as an awareness practice. It is a way of conscious communication to connect authentically with other human beings in everyday situations, even when challenging may be a highly challenging emotional situation.

This training will give you the tools to approach everything as a collaboration by holding both your own needs and the needs of the other for more lasting change. Empowering Empathic conversations is about working toward a win-win. We are always trying to meet our needs, YET everyone’s needs matter. By practising self-empathy and compassion, we must hear what our inner and outer critic wants to share; this awareness allows us to be actively present with the other person and stop “back sit driving the conversation.” We will also consider what ambivalence is and how our communication style can either trap or actively engage some towards a cycle of change.



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Description

This course is informed by both DR Marshall Rosenberg's "Nonviolent Communication" and Dr Stephen Rollnicks's "Motivational Interviewing" as an awareness practice. It is a way of conscious communication to connect authentically with other human beings in everyday life and highly challenging emotional situations.

This training will give you the tools to approach interactions as a collaboration by holding both your own needs and the needs of the other. Empowering Empathic Conversations is about working toward a win-win outcome that creates longer lasting change. This practice requires self-empathy and compassion, as we hear what our inner and outer critic wants to share. This awareness allows us to be actively present with the other person and stop "back sit driving the conversation."

This course also considers what ambivalence is and how our communication style can either trap or actively engage someone towards a cycle of change.

Learning Outcomes:

    1. Cultivate deep listening skills
    2. Relate to yourself and others with honesty and compassion
    3. Have clarity about the motivations driving what you and others say or do
    4. Feel more confident in having difficult conversations and expressing disagreement
    5. Staying safe, grounded and open when challenged
    6. Work collaboratively with others for long-lasting change
    7. Understand how we structure our communication styles relating to Needs vs Strategies, Feelings, Observations and Requests, and how our chosen style impacts the outcome

 

Format: This is a live training session through the platform "Zoom". It includes taught sections, small group work, work in pairs, and whole group discussion.

Hand-outs: Full hand-outs and sources of further information will be provided

Certificate: A certificate will be provided upon the completion and evaluation of the course

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Advanced Training

This option is aimed at an audience with prior knowledge of the subject and isn’t suitable for.  Those that are new to the subject would be better with our standard course.

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Need more time?

We recognise that sometimes groups need more time for discussions and group work. This can mean that a two-hour session is just not long enough to explore the curriculum and engage in question and answer sessions. So we are you offering the opportunity to extend the session by an hour to allow your trainees the chance to explore the curriculum fully!

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Zoom Training

These sessions can be accessed from a phone or laptop.

They are nothing like e-learning! The training is live and interactive. Participants can ask and answer questions just as they would in face-to-face training.