Good communication is central to working with children, young people, families and carers. It helps build trust and is key to establishing and maintaining relationships in the home. Communication is an active process that involves listening, questioning, understanding and responding. A crucial element of effective communication is to understand the stage of development and needs of the child or young person.

This training will explore the skills required to be an effective communicator by considering how different types of questions can be used to support the communication process.

Learning Outcomes:

  1. Explain the importance of effective communication
  2. List key skills, knowledge and characteristics of an effective communicator
  3. Identify effective ways of communicating with children, young people and their families
  4. Identify the main barriers to communicating with children, young people and their families
  5. Understand some common difficulties in communication with children and young people
  6. Understand the importance of working within an anti racist/anti-discriminatory way when engaging people who use services and their families

Is this course for me?

Recommended to be completed within the first 2 years of approval.

This course is for foster carers, adopters and Supervising Social Workers. In addition, this course is for Residential Child Care Workers (RCCW) and residential team managers from mainstream, short-breaks and outreach services.

Also relevant for youth workers, education professionals and those in the community and voluntary sectors.

Level: beginner / intermediate This course can be adapted to advanced level for skilled practitioners.

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