Description
Conflict Resolution & Solution Focussed Working
Learning Outcomes:
- What is conflict?
- What is workplace conflict?
- Identify common styles of conflict
- Identifying preferred conflict style informed by SFC
- Identify behaviours that are likely to trigger events leading to conflict Identify how to apply solution-focused conversations on a one to one basis
Format: Taught sections, small group work, work in pairs, whole group discussion
Hand-outs: Full hand-outs and sources of further information will be provided
This course is for Foster Carers and Adopters as well as their Supervising Social Workers. It is also suitable for Residential Child Care Workers (RCCW) and residential team managers from mainstream, short-breaks and outreach services.