Social Care Training Solutions: Terms & Conditions

Fees

  • Our training costs fixed as outlined below and are all-inclusive of training resources which include: Pens and Activities.

Fees for all trainers (except lead trainer)

  • Length of course                                                             Pricing    

        4 hrs.  (Including all Foster carers courses)                         £350               

Fees for Scott Henery

  • Length of course                                                             Pricing      

        3 hrs.                                                                                    £300            + mileage

        4 hrs.  (Including all Foster carers courses)                        £450             + mileage

        6 hrs. Full day                                                                      £600            + mileage

       12 hrs. Two day                                                                   £1000.00      + mileage

Travel

  • When hiring an associate trainer the cost of travel is included in your fee. When booking Scott Henery there is a charge of 0.45 per mile, travel from Brighton.

Venue

  • The purchasing organisation will be responsible for arranging suitable venues for training. Venues should be large enough to accommodate all participants comfortably (up to 20 max), with space to move around and work in small groups. Ideally the room layout for seating will be set in a horseshoe.
  • Ideally a projector and flip chart will be in the venue – please let us know if this is not the case – admin@socialcaretrainingsolutions.com

Punctuality

  • If a delegate arrives late the trainer reserves the right to turn the delegate away.

Numbers

  • We have a minimum of 5 and a maximum of 20

Invoicing

  • You will be invoiced prior to the event and payment is required 14 days before the event. Failure to settle your account can result in your booking not being secured. Payment is due according to invoice terms. Payment by BACS is preferred.  Social Care Training Solutions is not VAT registered.

Cancellation Policy

  • If you need to cancel a course or change the date of a course, please do so in good time to the avoid the following costs. We make the following charges to enable us to compensate our trainers:

Timescale                                             Fee

5 working days or more                         10% admin fee will be charged

4 or 3 working days before                    25% of the charge

2 working days before                            50% of the charge

1 day or less                                          100% of the charge

  • If we are obliged to cancel a course we will give you as much notice as possible. We will, whenever possible, inform you within two weeks if a course is not going to run. We will refund any course fees paid. We will only cancel a course with less notice than this in exceptional circumstances.

Course

Material and admin

  • Course materials, PDF’s and Certificates for each course are available to download from our website (contact admin@socialcaretrainingsolutionscom for the passcode).
  • A register and evaluation forms can be provided and the results fed back to the course organiser, unless the organiser uses the agencies own.
Permissions
  • It is NOT permitted to use any Social Care Training Solutions copyrighted material on any Web site or in any print publication without express written permission from Social Care Training Solutions.
Complaints
  • If you are unhappy with any aspect of the training we provide, you should write to Scott Henery at Social Care Training Solutions, 40 Rosebery Avenue, Brighton, East Sussex, BN2 6DE or email  at scott@socialcaretrainingsolutions.com.