Description
Do you support or care for traumatised young people and want to turn conflict into opportunities for growth? In care settings, challenging behaviours and misunderstandings are common, but using the PACE approach (Playfulness, Acceptance, Curiosity, and Empathy) can help you respond with confidence and compassion. This course will help you recognise sources of conflict, understand your response patterns, and apply solution-focused, trauma-informed strategies to resolve issues constructively. Strengthen your skills to maintain a positive, respectful care environment for both you and those you care for.