£10.00
Ever wondered how your body language can make the difference in a tense situation? This course empowers frontline professionals in healthcare, security, and education to confidently manage challenging behaviours with the P.A.L.M.S. non-verbal de-escalation technique. Through practical strategies and real-world scenarios, you'll master open-posture communication, safe positioning, and the art of signalling calmness without words. Gain the tools to protect yourself and others while fostering safer, more positive interactions in your daily work.
This option is aimed at an audience with prior knowledge of the subject and isn’t suitable for. Those that are new to the subject would be better with our standard course.
Generic training can leave staff feeling unprepared for the real-life scenarios they face. Our tailored approach ensures the content, delivery method, and case studies are directly relevant to your sector (e.g., education, healthcare, sport, charity, corporate), your local policies, and the specific vulnerabilities and risks present in your community.
We design engaging, practical, and compliant training across three core areas:
Invest in training that transforms knowledge into action. Equip your team with the confidence and competence to protect those in your care proactively.
We recognise that sometimes groups need more time for discussions and group work. This can mean that a two-hour session is just not long enough to explore the curriculum and engage in question and answer sessions. So we are you offering the opportunity to extend the session by an hour to allow your trainees the chance to explore the curriculum fully!
