The UK's Leading Provider of Online Safeguarding, Trauma-Informed Approaches and PACE Training
Join our Interactive Safeguarding, P.A.C.E. and Trauma-Informed Approaches (TIA) training on Zoom.
Our expert trainers share valuable knowledge and personal experiences with trauma. Each evidence-based course aims to elevate your skills and enhance your practice.
Trauma-Informed Social Care
Empowering staff, protecting wellbeing, and delivering better outcomes. A solid evidence base for UK social care professionals to prevent compassion fatigue and foster healing environments.
The 'Why'
Understanding the Prevalence of Trauma
To practice effectively, we must first acknowledge the hidden burden carried by those accessing services. Data from UK populations shows a stark contrast in Adverse Childhood Experiences (ACEs).
ACE Scores: General Population vs. Care Leavers
Data aggregated from Public Health Wales & UK Social Care studies.
Trauma is not just history
It shapes neurobiology. For many service users, a "challenging behavior" is actually a **survival response** (Fight, Flight, Freeze, Fawn) triggered by a perceived threat in the care environment.
Interactive: The Re-traumatization Cycle
Click the stages to see how standard care can inadvertently harm.
Protecting the Protectors
Preventing Compassion Fatigue
You cannot pour from an empty cup. Vicarious trauma and burnout are occupational hazards in social care, not signs of weakness.
Risk Factors Distribution
Based on surveys of UK frontline social workers, these are the primary contributors to burnout.
The Stress Container
We all have a container for stress. When it overflows, we experience "emotional snapping". Use the sliders to simulate filling the container.
Capacity looks good.
The 6 Principles of Trauma-Informed Practice
Framework adapted from CDC & SAMHSA for the UK context. Click on a principle to see how to apply it in your role.
Does it work?
The Evidence Base
Implementing a trauma-informed approach isn't just "nice to have"—it delivers measurable improvements in safety and retention.
Reduction in Incidents
Case Study: UK TrustData from a UK social care provider over 24 months of TIC implementation.
Return on Investment (ROI)
Sustaining Relational Excellence
A data-driven analysis of refresher frequencies for PACE and Trauma-Informed Practice. Moving from "One-and-Done" to a sustainable culture of care.
The Challenge: "Compassion Fatigue"
Relational practice is not a technical skill; it is an emotional posture. Research indicates that without ongoing support, the positive attitudes gained from initial training begin to plateau or decline within 3 to 12 months.
This phenomenon, known as the "Forgetting Curve," is accelerated in high-stress environments where practitioners revert to "survival mode" and compliance-based responses.
Key Insight
Initial training improves attitudes, but refreshers are essential to reset the nervous system.
Skill Retention Trajectory
Comparison of skill retention with vs. without refresher training.
Optimal Refresher Frequencies
One size does not fit all. The recommended frequency of training depends heavily on the "Acuity" of the environment and the risk of secondary trauma.
High Acuity
Residential Care, CAMHS, Special Ed
Prevents burnout & maintains deep empathy.
General Practice
Social Work, Mainstream Schools
Regulatory compliance & research updates.
Support Services
Admin, HR, Ancillary Staff
General awareness & organizational alignment.
The Gold Standard
While the legal minimum often sits at 24 months, "Relational Excellence" requires more frequent touchpoints.
The chart compares the recommended maximum gap between formal training sessions.
The 3-Year Evolution Framework
Refresher training should not be repetitive; it should be evolutionary. The framework moves practitioners from basic application to systemic influence.
Year 1: Implementation
"PACE in Crisis"
Moving from theory to real-time de-escalation strategies.
Year 2: Refinement
"The Adult's Attachment"
Exploring how practitioner history impacts curiosity.
Year 3: Sustainability
"Systemic PACE"
Influencing peer culture and organizational policy.
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Type
Training needs analysis
Formal Workshops
Reflective Supervision
Bite-Sized Briefings
Case Consultations
Self-Assessment
Purpose
Assess whether the knowledge and needs of staff are aligned with service requirements
Theoretical foundation and core skills
Real-time application and co-regulation
Keeping knowledge current and addressing decay
Troubleshooting complex relational challenges
Organisational health check
Frequency
Annually
Every 1-2 years
Weekly or Fortnightly
Termly or Monthly
As needed (but at least quarterly)
Every 6 months to a maximum of 12 months
Tool
In-service training needs analysis
Complete our training review
Use our post-training action plan to inform skills development and identify microlearning to support skills embedding
Use our bitsized refreshers to keep skills alive
Reflect on in-service critical incidents to identify teachable case studies
Use our knowledge review elearning to assess what is retained and what needs refreshing
P.A.C.E. & Trauma Informed Approaches
Comprehensive training with modules on P.A.C.E. Mindset, Playfulness, Acceptance, Curiosity, & Empathy, combined with Trauma-Informed Care.
Choose your learning path
Bespoke Safeguarding
Mandatory safeguarding training to help all staff understand their responsibilities and risks.
TIA
for Adults
Our OPEN courses are for individuals and are available on set days in each month.
PACE for Individuals
Our OPEN courses are for individuals and are available on set days in each month.
PACE for Professionals
Designed for groups.
Choose preferred date & trainer.
PACE for Schools
Our OPEN courses are for individuals and are available on set days in each month.
PACE for Parents
2 courses developed especially for parents.
Train The Trainer
Unlock the potential of your team with our three-day, hands-on Train the Trainer Program, designed to transform staff from unsure presenters into confident, engaging facilitators. If your team struggles with lesson structure or leading a group, this immersive programme gives them the skills and mindset to deliver training that makes an impact.
Fully flexible and tailored to your organisation, it empowers participants to take ownership of the curriculum and deliver it with clarity, confidence, and professionalism.
Free eLearning Courses
If you’re a social care professional looking to enhance your skills in addressing specific work-related challenges, we have great news!
We provide FREE access to over thirty e-learning modules designed to empower you on your journey to greater social competence. These resources equip you with valuable tools and knowledge to build stronger relationships, communicate more effectively, and navigate various social situations with confidence. Take advantage of this opportunity to grow and excel in your field!
Client Feedback
Latest Blogs
"I cannot sing Scott’s praises enough. This was the first time that I have used Zoom and I really hope that the Council carry on using it as a means of training foster carers and other professionals. Scott’s friendly and outgoing approach really came across and it definitely set the tone for a very relaxed training session. Fantastic :)"
Foster Carer - Nottingham Councy Council