The UK's Leading Provider of Online Safeguarding, Trauma-Informed Approaches and PACE Training

Join our Interactive Safeguarding, P.A.C.E. and Trauma-Informed Approaches (TIA) training on Zoom.

Our expert trainers share valuable knowledge and personal experiences with trauma. Each evidence-based course aims to elevate your skills and enhance your practice.

Trauma-Informed Care | Evidence & Practice UK

Trauma-Informed Social Care

Empowering staff, protecting wellbeing, and delivering better outcomes. A solid evidence base for UK social care professionals to prevent compassion fatigue and foster healing environments.

The 'Why'

Understanding the Prevalence of Trauma

To practice effectively, we must first acknowledge the hidden burden carried by those accessing services. Data from UK populations shows a stark contrast in Adverse Childhood Experiences (ACEs).

ACE Scores: General Population vs. Care Leavers

Data aggregated from Public Health Wales & UK Social Care studies.

Trauma is not just history

It shapes neurobiology. For many service users, a "challenging behavior" is actually a **survival response** (Fight, Flight, Freeze, Fawn) triggered by a perceived threat in the care environment.

Interactive: The Re-traumatization Cycle

Click the stages to see how standard care can inadvertently harm.

Select a stage above to view details.

Protecting the Protectors

Preventing Compassion Fatigue

You cannot pour from an empty cup. Vicarious trauma and burnout are occupational hazards in social care, not signs of weakness.

Risk Factors Distribution

Based on surveys of UK frontline social workers, these are the primary contributors to burnout.

The Stress Container

We all have a container for stress. When it overflows, we experience "emotional snapping". Use the sliders to simulate filling the container.

Safe

Capacity looks good.

Self-Care Tip: Regular supervision and debriefing prevents accumulation.

The 6 Principles of Trauma-Informed Practice

Framework adapted from CDC & SAMHSA for the UK context. Click on a principle to see how to apply it in your role.

Does it work?

The Evidence Base

Implementing a trauma-informed approach isn't just "nice to have"—it delivers measurable improvements in safety and retention.

Reduction in Incidents

Case Study: UK Trust

Data from a UK social care provider over 24 months of TIC implementation.

Return on Investment (ROI)

Staff Sickness Absence ⬇ 32%
Physical Restraints ⬇ 60%
Staff Retention Rate ⬆ 18%
*Metaphorical data based on aggregated findings from multiple UK pilot studies (2018-2023).
Sustaining Relational Excellence | Infographic

Sustaining Relational Excellence

A data-driven analysis of refresher frequencies for PACE and Trauma-Informed Practice. Moving from "One-and-Done" to a sustainable culture of care.

The Challenge: "Compassion Fatigue"

Relational practice is not a technical skill; it is an emotional posture. Research indicates that without ongoing support, the positive attitudes gained from initial training begin to plateau or decline within 3 to 12 months.

This phenomenon, known as the "Forgetting Curve," is accelerated in high-stress environments where practitioners revert to "survival mode" and compliance-based responses.

Key Insight

Initial training improves attitudes, but refreshers are essential to reset the nervous system.

Skill Retention Trajectory

Comparison of skill retention with vs. without refresher training.

Optimal Refresher Frequencies

One size does not fit all. The recommended frequency of training depends heavily on the "Acuity" of the environment and the risk of secondary trauma.

🚑

High Acuity

Residential Care, CAMHS, Special Ed

Annual (12 Months)

Prevents burnout & maintains deep empathy.

🏫

General Practice

Social Work, Mainstream Schools

Biennial (24 Months)

Regulatory compliance & research updates.

💼

Support Services

Admin, HR, Ancillary Staff

Triennial (36 Months)

General awareness & organizational alignment.

The Gold Standard

While the legal minimum often sits at 24 months, "Relational Excellence" requires more frequent touchpoints.

The chart compares the recommended maximum gap between formal training sessions.

2 Years Industry Standard Limit

The 3-Year Evolution Framework

Refresher training should not be repetitive; it should be evolutionary. The framework moves practitioners from basic application to systemic influence.

1

Year 1: Implementation

"PACE in Crisis"

Moving from theory to real-time de-escalation strategies.

2

Year 2: Refinement

"The Adult's Attachment"

Exploring how practitioner history impacts curiosity.

3

Year 3: Sustainability

"Systemic PACE"

Influencing peer culture and organizational policy.

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Type

Training needs analysis

Formal Workshops

Reflective Supervision

Bite-Sized Briefings

Case Consultations

Self-Assessment

Purpose

Assess whether the knowledge and needs of staff are aligned with service requirements

Theoretical foundation and core skills

Real-time application and co-regulation

Keeping knowledge current and addressing decay

Troubleshooting complex relational challenges

Organisational health check

Frequency

Annually

Every 1-2 years

Weekly or Fortnightly

Termly or Monthly

As needed (but at least quarterly) 

Every 6 months to a maximum of 12 months

Tool

In-service training needs analysis

Complete our training review

Use our post-training action plan to inform skills development and identify microlearning to support skills embedding

Use our bitsized refreshers to keep skills alive

Reflect on in-service critical incidents to identify teachable case studies

Use our knowledge review elearning to assess what is retained and what needs refreshing

P.A.C.E. & Trauma Informed Approaches

Comprehensive training with modules on P.A.C.E. Mindset, Playfulness, Acceptance, Curiosity, & Empathy, combined with Trauma-Informed Care.

Choose your learning path

Bespoke Safeguarding

Mandatory safeguarding training to help all staff understand their responsibilities and risks.

TIA
for Adults

Our OPEN courses are for individuals and are available on set days in each month.

PACE for Individuals

Our OPEN courses are for individuals and are available on set days in each month.

PACE for Professionals

Designed for groups.

Choose preferred date & trainer.

PACE for Schools

Our OPEN courses are for individuals and are available on set days in each month.

PACE for Parents

2 courses developed especially for parents.

Train The Trainer

Unlock the potential of your team with our three-day, hands-on Train the Trainer Program, designed to transform staff from unsure presenters into confident, engaging facilitators. If your team struggles with lesson structure or leading a group, this immersive programme gives them the skills and mindset to deliver training that makes an impact.

Fully flexible and tailored to your organisation, it empowers participants to take ownership of the curriculum and deliver it with clarity, confidence, and professionalism.

Free eLearning Courses

If you’re a social care professional looking to enhance your skills in addressing specific work-related challenges, we have great news!

We provide FREE access to over thirty e-learning modules designed to empower you on your journey to greater social competence. These resources equip you with valuable tools and knowledge to build stronger relationships, communicate more effectively, and navigate various social situations with confidence. Take advantage of this opportunity to grow and excel in your field!

Client Feedback

Latest Blogs

"I cannot sing Scott’s praises enough. This was the first time that I have used Zoom and I really hope that the Council carry on using it as a means of training foster carers and other professionals. Scott’s friendly and outgoing approach really came across and it definitely set the tone for a very relaxed training session. Fantastic :)"

Social Care Training Solutions

Adult Trauma-Informed Approaches

Adult Trauma-Informed Approaches (TIA) are a framework for interpersonal service delivery and organizational change that is grounded in the understanding of how trauma should be viewed as a psychosocial injury and can impact an individual’s life, health, and sense of self.

The key principles are:

  • A fundamental shift in perspective from asking, “What is wrong with you?” to asking, “What has happened to you?”
  • Acknowledgement of the widespread impact of trauma and understanding potential paths for recovery.
  • Recognition that mental health difficulties and challenges with social skills often develop in response to a person’s life experiences, including traumatic and adverse events.
  • Our goal is to support individuals in understanding the connection between their life experiences and current challenges, helping them find effective ways to cope, move forward, and recover.

PACE and TIA for Adults

PACE serves as a relational tool that operationalizes the core principles of a trauma-informed approach:

  1. Creating Safety and Trust: The Acceptance and Empathy elements of PACE directly address the trauma survivor’s need to feel safe and seen without judgment, helping to rebuild trust that was likely violated by trauma.
  2. Empowerment and Voice: Curiosity invites the adult to explore their own internal experience, giving them the choice and control over what they share, and fostering empowerment.
  3. Healing Shame: The non-judgmental stance inherent in Acceptance and Empathycounters the intense feelings of shame often experienced by trauma survivors, replacing them with a sense of worthiness and unconditional regard.

By embedding the PACE mindset “way of being” into interactions, professionals can offer an adult a corrective and secure relational experience, which is crucial for regulating intense emotions and processing trauma.

Start with the Foundations in Trauma-Informed Approaches training, then move through the four PACE in Practice modules. Completing all five modules is crucial for implementing meaningful practice improvements and fully integrating PACE into your community.

PACE for Parents

The PACE (Playfulness, Acceptance, Curiosity, Empathy) for Parents course is a vital therapeutic parenting approach, specifically designed to provide support and understanding to parents and caregivers. It is beneficial for those with children who have experienced trauma, loss, or attachment disruption.

This is a two-day training program delivered via Zoom. The cost per person is £100.

Key Topics and Themes through the two days will be:

  • Introduction to the PACE Model: Understanding the origins of the PACE mindset and its theoretical underpinnings.
  • Impact of Trauma and Adverse Childhood Experiences (ACEs): Learning how trauma affects brain development, behaviour, and relationships in children, and how to adopt a trauma-informed approach.
  • Attachment Theory: Exploring different attachment styles and how PACE helps create secure attachment.
  • Therapeutic Parenting: Understanding that PACE is more than a technique; it’s a “way of being” that informs all interactions.
  • Practical Application of PACE:
    • Using PACE in everyday interactions.
    • Applying PACE during emotional outbursts, difficult situations, and when handling rejection.
    • Developing effective communication tools and responses.
    • Understanding non-verbal communication and its importance.
 

This course is NOT

  • A place to discuss the specifics of a participant’s situation.
  • Therapy/counselling / one-to-one action planning.
  • A place to get advice or guidance on how to tackle relationships with social services/ social workers / legal parties.

This training aims to equip parents with the understanding and practical skills to create emotionally safe environments, build trust, and support the healing and development of children.

Dates: 4th & 11th of November 2025, 10am1pm. Register your interest below.

Download Full course details here

Empowering Safety: Bespoke Safeguarding & Child Protection Training

Why Choose Bespoke Training?

Generic training can leave staff feeling unprepared for the real-life scenarios they face. Our tailored approach ensures the content, delivery method, and case studies are directly relevant to your sector (e.g., education, healthcare, sport, charity, corporate), your local policies, and the specific vulnerabilities and risks present in your community.

Our Specialised Training Pillars

We design engaging, practical, and compliant training across three core areas:

  • For Professionals Working with Children (Child Protection): Focuses on recognising the signs of abuse and neglect, statutory guidance (e.g., Working Together to Safeguard Children), robust reporting procedures, and the creation of a safe, child-focused culture.
  • For Professionals Working with Adults (Adult Safeguarding): Focuses on the principles of the Care Act, understanding different types of harm, promoting wellbeing, Mental Capacity Act (MCA) considerations, and ensuring person-led safeguarding responses.
  • Blended Cohorts (Safeguarding for All Ages): Ideal for organisations whose staff or volunteers interact with both children and adults (e.g., community centres, housing associations, religious organisations). This training highlights the common principles of good practice while clearly delineating the different legal frameworks, signs of harm, and reporting routes for each demographic.

Invest in training that transforms knowledge into action. Equip your team with the confidence and competence to protect those in your care proactively.

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