Description
This is advanced-level training within our five-part PACE programme. Participants must have completed the PACE Mindset (Module One) before attending this course, as it builds on the shared relational and trauma-informed foundations established earlier in the programme.
Why Curiosity matters in trauma-informed communication
Curiosity allows professionals to move beyond frustration, lectures or power struggles and instead seek to understand what a child or young person’s behaviour is communicating. When adults respond with genuine, non-judgemental curiosity, children are more likely to feel safe, understood and able to reflect on their experiences.
This module supports practitioners to use curiosity as a relational tool in emotionally charged situations, helping to reduce defensiveness, maintain connection and support meaningful change without escalating conflict.
What this module focuses on
This training draws on evidence-informed approaches including Nonviolent Communication (Dr. Marshall Rosenberg) and Motivational Interviewing (Dr. Stephen Rollnick), supporting professionals to engage in conversations that are respectful, purposeful and change-focused.
Participants develop practical communication strategies that strengthen therapeutic alliance, promote emotional insight and support children and young people to move towards safer, more adaptive behaviours.
As with the other modules, participants are provided with practical resources and recording methods to support reflective practice and demonstrate relational, trauma-informed work to inspectors and partner agencies.
Key components of the training
Participants will develop the ability to:
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Understand the importance of rapport and therapeutic alliance in effective practice
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Explore the evidence base of positive psychology and its practical application
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Develop deep listening skills and apply young person-focused counselling techniques
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Use solution-focused conversations to explore needs and support behaviour change
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Recognise how a desire to “fix” or rescue can unintentionally lead to disengagement
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Understand how empathy is built or eroded within relationships
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Identify how communication can support recovery or block change
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Relate to self and others with honesty, compassion and self-awareness
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Gain clarity about the motivations behind behaviour – their own and others’
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Feel more confident managing difficult conversations, including disagreement, while maintaining collaboration
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Understand communication frameworks involving needs, strategies, feelings, observations and requests, and how these influence outcomes
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Apply verbal and non-verbal communication skills intentionally
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Stay grounded, emotionally regulated and open when challenged
Programme structure
This module forms part of the full PACE suite and is designed to deepen relational communication skills once the PACE mindset is securely embedded. Completing the full programme supports consistent, trauma-informed communication across teams and services.
Who this training is for
Our PACE for Professionals suite is suitable for a wide range of roles working with children and young people who have experienced trauma or disrupted attachment. Annual refreshers are recommended to support reflective practice and prevent drift under pressure.
This training is suitable for:
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Social Workers: Case managers, safeguarding and community-based roles
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Caregivers: Residential care staff, foster carers, adoptive and kinship carers
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Mental Health Professionals: Therapists, counsellors and clinical practitioners
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Educators: (Please also see "PACE for Schools") Teachers, school counselors, and special education professionals.
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Birth Parents: Please refer instead to "PACE for Parents"
⚠️ This is workforce development training. Some content may be emotionally challenging and is not suitable for addressing individual therapeutic needs within a group setting.
What others say
You can read feedback from professionals who have attended our training HERE.
Format, CPD & Resources
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Delivery: Live training via Zoom
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Format: Taught input, small group work, paired activities and whole-group discussion
CPD Suitability
This training is suitable for Continuing Professional Development (CPD).
Participants receive a certificate of attendance and reflection prompts to support CPD recording in line with Social Work England guidance and similar professional frameworks.
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Resources: Downloadable handouts and resource library provided
Those wishing to pursue formal certification in Dyadic Developmental Psychotherapy (DDP) or to further explore PACE in action are invited to visit the founder’s website.